Dry Powder and the Spark of Innovation

A couple of weeks ago, I attended the Deutsche Bank Fintech 2009 Senior Executive Forum at the Time Warner Conference Center in New York. The event consisted of a number of outstanding and well-organized panels that addressed critical issues such as market expansion and global competition. Like other engaging affairs, the interaction off the dais […]

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A Statistically-Interesting Social Media Thanksgiving with Sarah Palin

What a difference a year makes. Last year, our large Thanksgiving gathering was still divided and at odds over the then recent 2008 presidential election. With the exception of Sarah Palin, which I’ll address shortly, a new, shiny object showed up with the holiday turkey: social media. With three generations at the table ranging from

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The Recipe for Great Service

Many years ago, like many young boys from my neighborhood, I went to work at a famed Italian restaurant in Boston’s ethnic North End called “The European.” Even as a street savvy fifteen-year-old kid from nearby Medford, MA, I was somewhat unprepared for the world of the restaurant business, both on the floor and in

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